Full feature list - Education


Download or print our features summary for reference.


Front End
  • Customizable login page, with the ability to add custom text, custom logo
  • Use scheduling site as stand-alone or as link from school website
  • Single Sign On option available through our partner companies
  • Provides visual display of available teacher/team time slots
  • Allows parent to view sibling schedules side by side
  • Optionally allows parents to book longer appointment times with different teachers
  • Provides parent with printable appointment schedule
  • Allows parent to cancel and rebook appointment
  • Allows parents to receive Outlook or Gmail calendar invitations they can add to their online calendar
  • Prevents parent from booking appointments that put them in two places at the same time
  • Optionally prevents parent from booking back-to-back appointments with different teachers to ensure that parents have time to get to the next appointment
  • Allows parent to edit their contact information and change their password
  • 24/7 access for online scheduling
  • Will not display other scheduled appointments to parent
  • Provides ability to collect parent and/or appointment specific information upon registration or appointment scheduling
  • Option to allow separated parents to have separate individual schedules
  • Ability for parents to let teachers know specific issues they'd like to discuss
  • Ability for parents to request a translator
Account Setup
  • Printable Online Manager guide
  • 24/5 M-F email support
  • Integration options with Blackbaud, Finalsite, and Clever
  • Ability to control when the scheduler is open and closed to parents
  • Ability to control how far in advance parents can book appointments
  • Ability to control how much time prior to an appointment an appointment can be cancelled
  • Total number of appointments per family can be limited, total number of appointments per student can be limited
  • Total number of appointments by appointment type can be limited
  • Ability to create teams of teachers and ensure that teachers are not double booked
  • Ability to allow some teachers to have longer conference times than other teachers or allow some teacher/class combinations to have longer conference times
  • Supports multiple time zones
  • Supports 24 hour clock
  • Supports European date format (i.e. dd/mm/yyyy)
Appointment Management
  • Slot length can be variable no restrictions on appointment length of time
  • Ability to have single or multiple appointments per time slot
  • Administrators have the ability to override parent settings and schedule longer appointments at request of either teacher or parent
  • Ability to search appointments by parent or by date
  • Outlook or Gmail calendar appointments can be made for teacher
  • Supports range of service / appointment types
  • System ensures that only one conference per teacher per student is scheduled. If your student has a teacher for 2 classes, you have the option of allowing the parent to make 2 appointments or restrict it to the 1 per student / per teacher
  • Teachers can have different schedules, including different dates, start and end times, and length of conference slots
  • Break times can be different for each teacher
  • Optional auto-assign of appointments (by request)
Messaging
  • Confirmation emails
  • Cancellation emails
  • Reminder emails can be set by parent and/or set by school
  • Multiple reminder emails at specified length of times prior to appointment can be set
  • Email template for all emails can be customized, links to supporting documents, images can be added
  • Follow-up and Custom email options available
  • Text reminder option
Reporting
  • Provides access to real-time reports
  • Excel export option available on reports
  • Provides ability for teachers to log in and view schedules in real-time
  • Ability to schedule periodic report delivery by email
  • Calendar export and/or calendar subscribe option available
  • Monitor which students parents have not yet booked a conference regarding
Customer Management
  • Provides online searchable parent / student database
  • User defined parent information can be collected
  • Maintains parent appointment history, including appointments scheduled and cancelled
  • Maintains parent log including record of all emails sent
  • Ability to send one-off ad-hoc emails
Administrative Management
  • Multiple user access levels available
  • Teachers/Admins can pre-book appointments
  • Limited access can be set for specific email addresses
  • Report viewing only access is available
  • Appointment making access only is available
  • Full administrative power access is available
Security
  • PickAtime is hosted on dedicated servers in a locked and secure data center.
  • Secure Socket Layer (SSL) technology is used to encrypt the data for transmission.
  • All information collected by pickAtime is made available only to the school that the parent is making an appointment with.