This would be used when you want to allow one login to take multiple appointment slots at the same time. 


Some examples might be:


  • a parent booking flu shot appointments for three children 
  • a parent booking a school tour for mom, dad, & child
  • a supervisor registering multiple team members for an event


To enable this feature, go to the Settings / UI Setup page and select “allow customers to take multiple slots.” On the scheduling page, this will display a pull-down above your slots, where the customer can select the number of slots they wish to book. They will never be able to book more than the number available at any given time. 


You will most likely also want to capture information on each slot that is being booked -- such as the name of the person participating or attending. You would do this by going into the Settings / Appointment Fields page, and creating new fields that you would prompt your participant to  fill out for each appointment. An example might be “Participant Name.”


Customizing your Email: 

When you select this option you will want to adjust your email templates. When multiple appointments are created at the same time, we send only one email. The email will contain one header section, one footer section, and then a body section for each appointment made. This means that any text you do not want repeated you should put in the header or the footer not the body. 


For example, if you would like your email to read something such as: 


Dear Joan Smith, 


Thank you for scheduling the following appointments: 


John Smith at 2:00 on July 15, 2012

Sue Smith at 2:00 on July 15, 2012

Billy Smith at 2:00 on July 15, 2012


Please arrive early to find parking. 


On the Settings / E-Mail Templates page you would enter your text as follows:


Header:

Dear $(C_FIRST) $(C_LAST), 


Thank you for scheduling the following appointment(s): 


Body:

$(AF_PARTICIPANT_NAME) at $(TIME) on $(D_FULL) 


Footer:

Please arrive 15 minutes early to find parking. 


The fields beginning with $ are Macro fields, and they will fill in with appointment specific information. 


$(C_FIRST) $(C_LAST) is the first and last name of the contact person -- the person logging into the scheduling site and booking the appointment. This name is captured when the contact person first registers. 

$(TIME) is the time of the appointment booked

$(D_LONG) is the date of the appointment booked

$(AF_PARTICIPANT_NAME) is that name of the participant that will be taking the appointment slot. This name will be entered by the contact person when the appointment is booked. This field was created on the Settings / Appointment Fields page by adding in a new field called Participant Name.