Problem Appointments

The Appointments List tab primarily exists to list appointments that have some sort of problem that needs attention. When a problem appointment is created the tab will turn red and the appointment will be listed in red. There are several ways problem appointments are created.

 

 

The screen below shows an example of a problem appointment. When the red box was selected the reason for the problem showed up under the calendar on the left. To force this appointment, select the Confirm Appointment tab.

 

 

 

 

If you did not force the appointment, this problem appointment would remain on the red Appointment List tab. When you select the red Appointments List tab you would see the following:

 

 

 

 

Here is a screen shot of an appointment where the time slot for the appointment was deleted. To recreate the slot select the problem appointment and click on the recreate slot button.

 

 

 

 

 

IMPORTANT NOTE: You will want to make sure that your Appointments List is not red and does not contain any red appointments. To the parent these appointments will still exist, and any reminder emails that have been set up will continue to go out.