Administrators 

Can I have multiple administrators on my account? 


You can set up any number of users with Administrative access. To do so, you would go to the Contacts page, select the Add > Admin... button, and then fill in the user information on the Add New Contact form. For a full-powered administrator in the Admin Level pull-down select Administrator. 

What Administrative Access levels are there? 


Appointment Viewer - allows a contact to view the appointments made. Teachers are generally assigned only this access. 

Appointment Maker - allows a contact to make appointments in the Admin tool, but not change any settings on the account. 

Resource Administrator - allows a contact to have administrative access on specific resources (teachers). This would give the contact the ability to edit the schedule for the resource. 

Event Administrator - allows a contact to have administrative access on entire events. Administrator - allows a contact to have full administrative access on the entire account. 

I'm getting the message "email address already exists, can't create doubles" when I add a teacher email address. What does this mean?

This means that the teacher email address you added already exists with an account in pickAtime. In the Contacts page, search for the email address by entering it in the email box, and pressing search. You should see that the teacher email address already has an account in your Contacts.