Full feature list - K-12 scheduling


Download or print our features summary for reference.


Front End
  • Optimized for mobile
  • Customizable login page, with ability to add custom text, custom logo, and links to consent forms, etc.
  • Use scheduling site as stand-alone or as link from school website
  • Available slots can be displayed in a table, text, date, or list format
  • Provides parents with printable appointment schedule
  • Allows parents to receive Outlook or Gmail calendar invitation they can add to online calendar
  • Allows parents to cancel and reschedule appointment
  • Allows parents to edit their contact information and change their password
  • 24/7 access for online scheduling
  • Will not display other scheduled appointments to parents
  • Provides ability to collect parent and/or appointment specific information upon registration or appointment scheduling
Account Setup
  • Printable Online Manager guide
  • 24/5 M-F email support
  • Ability to control when the scheduler is open and closed to parents
  • Ability to control how far in advance parents can book tours, counseling, office hours, etc...
  • Ability to control how much time prior to an appointment an appointment can be cancelled
  • Total number of appointments per parent can be limited
  • Total number of appointments by appointment type can be limited
  • Frequency of appointment scheduling by parent can be limited
  • Ability to restrict scheduling by parent ID or other key fields
  • Supports multiple time zones
  • Supports 24 hour clock
  • Supports European date format (i.e. dd/mm/yyyy)
Appointment Management
  • Slot length can be variable
  • Ability to have single or multiple appointments per time slot
  • Supports both one time and periodic appointment scheduling
  • Appointment schedule can be displayed before or after login
  • Ability to search appointments by parent or by date
  • Outlook or Gmail calendar appointment can be made for appointment provider
  • Supports range of service and appointment types
  • Ability to limit number of appointments per resource/per day. Display your entire day of availability but only allow a fixed number of appointments to be booked.
  • Ability to display rolling number of appointment slots per day, to allow you to fill up early morning slots first
Messaging
  • Confirmation emails
  • Cancellation emails
  • Reminder emails can be set by parent and/or set by the school
  • Multiple reminder emails at specified length of times prior to appointment can be set
  • Email template for all emails can be customized, links to supporting documents, images can be added
  • Follow-up and Custom email options available
  • Text reminder option
Reporting
  • Provides access to real-time reports
  • Excel export option available on reports
  • Ability to set up scheduled report delivery by email
  • Reports can be run for a specific date range
  • Reports can be generated by provider, by location, by event
  • Slot report available displaying all available time slots -- can be used to schedule walk-in appointments such as booth volunteering
  • Summary report on % of slots filled per location
  • Optional email notification when % of slots exceeds an administrator specified number
Customer Management
  • Provides online searchable customer database
  • User defined parent information can be collected
  • Maintains parent appointment history, including appointments scheduled and cancelled
  • Maintains parent log including record of all emails sent
Administrative Management
  • Multiple user access levels available
  • Limited access can be set for specific email addresses
  • Report viewing access only is available
  • Appointment making access only is available
  • Full administrative power is available
Security
  • PickAtime is hosted on dedicated servers in a locked and secure data center.
  • Secure Socket Layer (SSL) technology is used to encrypt the data for transmission.
  • All information collected by pickAtime is made available only to the school that the parent is making an appointment with.