Full feature list - Education
Full feature list - Education
Download or print our features summary for reference.
Front End
- Customizable login page, with the ability to add custom text, custom logo
- Use scheduling site as stand-alone or as link from school website
- Single Sign On option available through our partner companies
- Provides visual display of available teacher/team time slots
- Allows parent to view sibling schedules side by side
- Optionally allows parents to book longer appointment times with different teachers
- Provides parent with printable appointment schedule
- Allows parent to cancel and rebook appointment
- Allows parents to receive Outlook or Gmail calendar invitations they can add to their online calendar
- Prevents parent from booking appointments that put them in two places at the same time
- Optionally prevents parent from booking back-to-back appointments with different teachers to ensure that parents have time to get to the next appointment
- Allows parent to edit their contact information and change their password
- 24/7 access for online scheduling
- Will not display other scheduled appointments to parent
- Provides ability to collect parent and/or appointment specific information upon registration or appointment scheduling
- Option to allow separated parents to have separate individual schedules
- Ability for parents to let teachers know specific issues they'd like to discuss
- Ability for parents to request a translator
Account Setup
- Printable Online Manager guide
- 24/5 M-F email support
- Integration options with Blackbaud, Finalsite, and Clever
- Ability to control when the scheduler is open and closed to parents
- Ability to control how far in advance parents can book appointments
- Ability to control how much time prior to an appointment an appointment can be cancelled
- Total number of appointments per family can be limited, total number of appointments per student can be limited
- Total number of appointments by appointment type can be limited
- Ability to create teams of teachers and ensure that teachers are not double booked
- Ability to allow some teachers to have longer conference times than other teachers or allow some teacher/class combinations to have longer conference times
- Supports multiple time zones
- Supports 24 hour clock
- Supports European date format (i.e. dd/mm/yyyy)
Appointment Management
- Slot length can be variable -- no restrictions on appointment length of time
- Ability to have single or multiple appointments per time slot
- Administrators have the ability to override parent settings and schedule longer appointments at request of either teacher or parent
- Ability to search appointments by parent or by date
- Outlook or Gmail calendar appointments can be made for teacher
- Supports range of service / appointment types
- System ensures that only one conference per teacher per student is scheduled. If your student has a teacher for 2 classes, you have the option of allowing the parent to make 2 appointments or restrict it to the 1 per student / per teacher
- Teachers can have different schedules, including different dates, start and end times, and length of conference slots
- Break times can be different for each teacher
- Optional auto-assign of appointments (by request)
Messaging
- Confirmation emails
- Cancellation emails
- Reminder emails can be set by parent and/or set by school
- Multiple reminder emails at specified length of times prior to appointment can be set
- Email template for all emails can be customized, links to supporting documents, images can be added
- Follow-up and Custom email options available
- Text reminder option
Reporting
- Provides access to real-time reports
- Excel export option available on reports
- Provides ability for teachers to log in and view schedules in real-time
- Ability to schedule periodic report delivery by email
- Calendar export and/or calendar subscribe option available
- Monitor which students parents have not yet booked a conference regarding
Customer Management
- Provides online searchable parent / student database
- User defined parent information can be collected
- Maintains parent appointment history, including appointments scheduled and cancelled
- Maintains parent log including record of all emails sent
- Ability to send one-off ad-hoc emails
Administrative Management
- Multiple user access levels available
- Teachers/Admins can pre-book appointments
- Limited access can be set for specific email addresses
- Report viewing only access is available
- Appointment making access only is available
- Full administrative power access is available
Security
- PickAtime is hosted on dedicated servers in a locked and secure data center.
- Secure Socket Layer (SSL) technology is used to encrypt the data for transmission.
- All information collected by pickAtime is made available only to the school that the parent is making an appointment with.