Customizable login page, with ability to add custom text, custom logo, and links to consent forms, etc.
Use scheduling site as stand-alone or as link from school website
Available slots can be displayed in a table, text, date, or list format
Provides parents with printable appointment schedule
Allows parents to receive Outlook or Gmail calendar invitation they can add to online calendar
Allows parents to cancel and reschedule appointment
Allows parents to edit their contact information and change their password
24/7 access for online scheduling
Will not display other scheduled appointments to parents
Provides ability to collect parent and/or appointment specific information upon registration or appointment scheduling
Account Setup
Printable Online Manager guide
24/5 M-F email support
Ability to control when the scheduler is open and closed to parents
Ability to control how far in advance parents can book tours, counseling, office hours, etc...
Ability to control how much time prior to an appointment an appointment can be cancelled
Total number of appointments per parent can be limited
Total number of appointments by appointment type can be limited
Frequency of appointment scheduling by parent can be limited
Ability to restrict scheduling by parent ID or other key fields
Supports multiple time zones
Supports 24 hour clock
Supports European date format (i.e. dd/mm/yyyy)
Appointment Management
Slot length can be variable
Ability to have single or multiple appointments per time slot
Supports both one time and periodic appointment scheduling
Appointment schedule can be displayed before or after login
Ability to search appointments by parent or by date
Outlook or Gmail calendar appointment can be made for appointment provider
Supports range of service and appointment types
Ability to limit number of appointments per resource/per day. Display your entire day of availability but only allow a fixed number of appointments to be booked.
Ability to display rolling number of appointment slots per day, to allow you to fill up early morning slots first
Messaging
Confirmation emails
Cancellation emails
Reminder emails can be set by parent and/or set by the school
Multiple reminder emails at specified length of times prior to appointment can be set
Email template for all emails can be customized, links to supporting documents, images can be added
Follow-up and Custom email options available
Text reminder option
Reporting
Provides access to real-time reports
Excel export option available on reports
Ability to set up scheduled report delivery by email
Reports can be run for a specific date range
Reports can be generated by provider, by location, by event
Slot report available displaying all available time slots -- can be used to schedule walk-in appointments such as booth volunteering
Summary report on % of slots filled per location
Optional email notification when % of slots exceeds an administrator specified number
Customer Management
Provides online searchable customer database
User defined parent information can be collected
Maintains parent appointment history, including appointments scheduled and cancelled
Maintains parent log including record of all emails sent
Administrative Management
Multiple user access levels available
Limited access can be set for specific email addresses
Report viewing access only is available
Appointment making access only is available
Full administrative power is available
Security
PickAtime is hosted on dedicated servers in a locked and secure data center.
Secure Socket Layer (SSL) technology is used to encrypt the data for transmission.
All information collected by pickAtime is made available only to the school that the parent is making an appointment with.
