Full feature list - Business

Full feature list - Business

Download or print our features summary for reference.

Front End
  • Optimized for mobile
  • Customizable login page,with ability to add custom text, custom logo, and links to consent forms, etc.
  • Use scheduling site as stand-alone or as link from client website
  • Available slots can be displayed in a table or text format
  • Provides customer with printable appointment schedule
  • Allows customers to receive Outlook or Gmail calendar invitation they can add to online calendar
  • Allows customer to cancel / reschedule appointment
  • Allows customer to edit their contact information and change their password
  • 24/7 access for online scheduling
  • Will not display other scheduled appointments to customer
  • Provides ability to collect customer and/or appointment specific information upon registration or appointment scheduling
  • Accept credit card payments online

Account Setup
  • Printable Online Manager guide
  • 24/5 M-F email support
  • Ability to control when the scheduler is open and closed to customers
  • Ability to control how far in advance customers can book appointments
  • Ability to control how much time prior to an appointment an appointment can be cancelled
  • Total number of appointments per customer can be limited
  • Total number of appointments by appointment type can be limited
  • Frequency of appointment scheduling by customer can be limited
  • Ability to restrict scheduling access by employee ID, patient ID, or other key field
  • Supports multiple time zones
  • Supports 24 hour clock
  • Supports European date format (i.e. dd/mm/yyyy)

Appointment Management
  • Slot length can be variable
  • Ability to have single or multiple appointments per time slot
  • Supports both one time and periodic appointment scheduling
  • Appointment schedule can be displayed before or after login
  • Ability to search appointments by customer or by date
  • Outlook calendar appointment can be made for appointment provider
  • Supports range of service / appointment types
  • Ability to limit number of appointments per resource / per day. Display your entire day of availability but only allow a fixed number of appointments to be booked.
  • Ability to display rolling number of appointment slots per day, to allow you to fill up early morning slots first

  • Confirmation emails
  • Cancellation emails
  • Reminder emails can be set by customer and/or set by client
  • Multiple reminder emails at specified length of times prior to appointment can be set
  • Email template for all emails can be customized, links to supporting documents, consent forms, images can be added
  • Follow-up and Custom email options available
  • Text reminder option

  • Provides access to real-time reports
  • Excel export option available on reports
  • Ability to set up scheduled report delivery by email
  • Reports can be run for a specific date range
  • Reports can be generated by provider, by location, by event
  • Slot report available displaying all available time slots -- can be used to schedule walk-in appointments
  • Summary report on % of slots filled per location
  • Optional email notification when % of slots exceeds an administrator specified number

Customer Management
  • Provides online searchable customer database
  • User defined customer information can be collected
  • Maintains customer appointment history, including appointments scheduled and cancelled
  • Maintains customer log including record of all emails sent

Administrative Management
  • Multiple user access levels available
  • Limited access can be set for specific email addresses
  • Report viewing access only is available
  • Appointment making access only is available
  • Full administrative power is available

  • PickAtime is hosted on dedicated servers in a locked and secure data center.
  • Secure Socket Layer (SSL) technology is used to encrypt the data for transmission.
  • All information collected by pickAtime is made available only to the client that the customer is making an appointment with.