Full feature list - Higher Education

Full feature list - Higher Education

Download or print our features summary for reference.




Front End
  • Optimized for mobile
  • Customizable login page. Add custom text, custom logo, links to consent forms, etc.
  • Use scheduling site as stand-alone or as link from College or University website
  • Available slots can be displayed in a table, text, date, or list format
  • Provides students/prospective students with printable appointment schedule
  • Allows students/prospective students to cancel/reschedule appointment
  • Allows students to edit their contact information and change their password
  • Allows students to receive Outlook or Google calendar invitations they can add to their online calendar
  • 24/7 access for online scheduling
  • Will not display other scheduled appointments to students
  • Provides ability to collect student and/or appointment specific information upon registration or appointment scheduling

Account Setup
  • Printable Online Manager guide
  • 24/5 M-F email support
  • Ability to control when the scheduler is open and closed to students
  • Ability to control how far in advance students can book tours, counseling, office hours, etc...
  • Ability to control how much time prior to an appointment an appointment can be cancelled
  • Total number of appointments per student can be limited
  • Total number of appointments by appointment type can be limited
  • Frequency of appointment scheduling by student can be limited
  • Ability to restrict scheduling access by student ID or other key field
  • Supports multiple time zones
  • Supports 24 hour clock
  • Supports European date format (i.e. dd/mm/yyyy)

Appointment Management
  • Slot length can be variable
  • Ability to have single or multiple appointments per time slot
  • Supports both one time and periodic appointment scheduling
  • Appointment schedule can be displayed before or after login
  • Ability to search appointments by student or by date
  • Outlook calendar appointment can be made for appointment provider
  • Supports range of service/appointment types
  • Ability to limit number of appointments per resource / per day. Display your entire day of availability but only allow a fixed number of appointments to be booked.
  • Ability to display rolling number of appointment slots per day, to allow you to fill up early morning slots first

Messaging
  • Confirmation emails
  • Cancellation emails
  • Reminder emails can be set by student and/or set by the University or College
  • Multiple reminder emails at specified length of times prior to appointment can be set
  • Email template for all emails can be customized, links to supporting documents, images can be added
  • Follow-up and Custom email options available
  • Text reminder option

Reporting
  • Provides access to real-time reports
  • Excel export option available on reports
  • Reports can be run for a specific date range
  • Reports can be generated by provider, by location, by event
  • Slot report available displaying all available time slots -- can be used to schedule walk-in appointments such as tours and counseling
  • Summary report on % of slots filled per location
  • Optional email notification when % of slots exceeds an Administrative specified number

Student Management
  • Provides online searchable customer database
  • User defined student information can be collected
  • Maintains student appointment history, including appointments scheduled and cancelled

Administrative Management
  • Multiple user access levels available
  • Limited access can be set for specific email addresses
  • Report viewing access only is available
  • Appointment making access only is available
  • Full administrative power is available

Security
  • PickAtime is hosted on dedicated servers in a locked and secure data center.
  • Secure Socket Layer (SSL) technology is used to encrypt the data for transmission.
  • All information collected by pickAtime is made available only to the college or university that the school is making an appointment with.